Effective date: September 8, 2026
SFC Family is the official mobile app of San Francisco Christian School (SFC), provided so that SFC families, alumni, and staff can receive school news, calendar information, and notifications in one place. This policy describes what information the app collects and how the school uses it.
What we collect
| Information | When | Why |
|---|---|---|
| Your name and email address | When you request access and when your account is created | To verify you against school records and to operate your account |
| A device notification token | If you enable push notifications | To deliver school notifications to your device |
| Your notification preferences and notification history | As you use the app | So you receive only the categories of updates you choose (emergency alerts are always delivered) |
| Your child’s name, along with your name and email address | When you book a parent-teacher conference in the app | To hold the appointment, send you a confirmation, and give the teacher and the school office the schedule for the day |
That is the complete list. The app does not collect grades, attendance, discipline records, or any other student records, and none of that information is ever attached to a conference booking. The only student information the app holds is the name you enter when you book a conference, which is used for scheduling and nothing else. The app does not access your location, contacts, photos, or microphone. It contains no advertising, no analytics trackers, and does not track you across other apps or websites.
How your information is used
Your information is used only to operate the app: verifying that accounts belong to SFC families, alumni, and staff, delivering school communication, scheduling parent-teacher conferences, and honoring your notification choices. We do not sell it, rent it, or share it with anyone outside the services listed below.
Who processes it
The app runs on the following service providers, which store and transmit data on the school’s behalf:
- Google Firebase: sign-in, database, and file storage (Google Cloud)
- Expo: push notification delivery
- Cloudflare: hosting for the school’s administrative tools and for the app’s web endpoints, including the calendar feed, password-reset requests, and conference confirmation requests
- Microsoft 365: the school’s own email system. Account emails and conference confirmations are sent from notify@sfchristianschool.org, and replies go to the school office
Your password is handled entirely by Firebase’s sign-in service; school staff never see it. The calendar screens display the school’s Events and Athletics calendars, which are published from the school’s Outlook calendars in Microsoft 365 and delivered to the app through the school’s own endpoint.
Who can see it
Access to account information is limited to authorized SFC staff for school-communication purposes. Content in the app (news, posts, photos) is published by school staff, not by families.
A conference booking is visible to you, to the school office, and to the teacher you booked with. Other families never see it. The app is built so that another parent viewing the same teacher’s schedule sees only that a time is already taken, never who took it. Printed conference schedules are treated as confidential student records and are handled only by school staff.
How long we keep it
Your account remains active while you are part of the SFC community, whether as an enrolled family, an alum, or a staff member. When an account is deactivated, or at your request, its information is removed.
Conference bookings are kept only for the conference itself. Within 10 days after the conference date, every booking and the teacher schedule are deleted from the app. The school office keeps its own record of who met with which teacher, in the school’s ordinary records, as it would for a conference scheduled by paper or phone.
Children
SFC Family is intended for parents, guardians, alumni, and school staff. Students do not have accounts, and the app is not directed at children under 13. When you book a conference, you enter your own child’s name; that information comes from you as the parent or guardian and is used only to schedule the conference.
Your choices
- Push notifications can be turned off in the app or in your device settings at any time.
- You can change or cancel a conference booking in the app at any time before the conference, or ask the school office to do it for you.
- You can delete your account at any time. See Account deletion below.
- To correct your information, or for any other request, contact us at the address below.
Account deletion
You can delete your SFC Family account at any time.
To request deletion:
- In the app: open the About tab, then Your Account, then Delete Account.
- If you no longer have access to the app, email us at the address below from the email address on your account and ask for the account to be deleted.
The school office processes each request within 30 days.
What is deleted: your account and sign-in credentials, your name and email address as held by the app, your device notification token, and your notification preferences and history. Deletion is permanent.
What is kept: nothing else from the app, with one exception during conference season. If you have a conference booked, that appointment stays on the teacher’s schedule so the meeting is not lost, and it is deleted with all other conference data within 10 days after the conference. Records the school keeps outside the app, such as enrollment and family contact information in the school’s ordinary systems, are separate and are not affected by deleting your app account.
Changes to this policy
If this policy changes, the updated version will be posted at this page with a new effective date, and significant changes will be announced through the app.
Contact
San Francisco Christian School
25 Whittier St. San Francisco, CA 94112
office@sfchristianschool.org
